How to Confidently Deal with Conflict

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Posted on 26th February 2010 by Steve Errey in Communication |Featured |confidence


How to Handle Conflict

I have to tell you that I’m not great at handling conflict.  I’d much rather have things run smoothly and make sure that everyone gets along, works together, has fun and delivers great results, so when conflict happens I feel awkward and uncomfortable.

I tend to do what I can to set things up ahead of time for smooth sailing, and I’ve really had to work hard at dealing with conflict when and if it arises.  Here’s what I’ve found has worked for me.

1. Don’t make it personal

Sometimes it’s easy to let your emotions get tangled up in things, especially if someone’s disagreeing or even attacking your position.  Anger, blame, hurt and a bunch of other provocative emotions can be at play, and before you know it you’ve got a bigger problem than you ever thought.

Don’t make it personal – people are allowed to disagree with your position, just as you’re allowed to disagree with others.

By all means be passionate, but that’s not the same as being defensive or coming out on the offensive with all guns blazing.  The moment you start taking differences of opinion as personal criticism and judgement (even if that’s exactly what’s being thrown at you) you’ll be on the defensive or offensive, so balance that passion with the facts and a healthy sprinkling of common sense and perspective.

2. Get the facts

There could be facts you need to know about or areas you need to explore before taking action.  Make sure you go deep enough into those areas to figure out the facts of what’s happening, but don’t dwell on detail after detail after detail.

This is often a tricky balance between doing enough due diligence to be informed, checking in with your instincts and leveraging your experience to anticipate the different paths, and it means you have to put a hold on resolving the conflict until all parties can do their due diligence.

Be clear on what do you need to know and the most effective ways to get those answers.  Work that out with an open mind and you’ll be in a stronger position to move forwards.

3. Listen

If you do one thing, make sure you hear everyone and respect their point of view.  This is not the same as understanding everyone’s perspective (that can take a lifetime), but it’s important to have a healthy respect for their position even if you strongly disagree.

Listening demonstrates the value of the relationships you have and that you’re willing to listen and engage with others.  That can speak louder than any amount of yelling.

Also, it might just mean that you discover a way through that hadn’t occurred to you before, giving you the opportunity to use nuggets of gold from different people to create a way forward that’s a workable and effective compromise.

4. Simple assertion

You have the right to be treated with respect and consideration, and coolly asserting that right is a powerful strategy.

To do that you need to watch that things don’t get overly complex – the more complicated you make things the more complex it’ll be for people to unravel and the more complex it’ll be to communicate clearly.  Keep things simple (jot down bullet points if it helps) and figure out the simplest, most effective way to move forwards.

If you’re in a leadership position there’s often a point where the debate needs to be over, and you need to communicate that in a way that engages rather alienates.  You might not have all the answers, but you need to be confident enough to be able to make a good decision.  Then your job is to let people know coolly, simply and unambiguously what the facts are, the way forwards and what’s expected.

5. Be ready to be wrong

If you’re wrong, admit it.  Don’t hang on to your position just for the sake of wanting to be right – that’ll just get you into more hot water, is sure to waste everyone’s time and will probably end up with you looking or feeling silly.

Don’t make the mistake of thinking being wrong is undesirable, it isn’t.  Allowing yourself to be wrong shows that you’re switched on enough to do the best thing for all concerned and find the best route through.  It demonstrates that you’re lead by integrity and are willing to take on new ideas if they work better, even if that flies in the face of what you were thinking previously.

Be ready to be wrong – that’s how you grow.


Steve Errey almost died at age 5 as he choked on a grape. Today, Steve is a leading confidence coach for entrepreneurs and intrapreneurs, with a reputation for talking sense and getting results. Read more at The Confidence Guy and follow him on Twitter. He still loves grapes, despite the risks.

Do You React Consciously and Responsibly?

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Posted on 24th February 2010 by Craig Harper in Featured |Lifestyle


Carnage in the Toy Store

This morning I went to a local shopping centre (mall) to buy a birthday present for my two year-old pseudo-niece (my business partner’s daughter. Happy Birthday little Jessie!)  It proved to be quite the eye-opening experience for the childless (and somewhat clueless) alpha-male. While the shopping part of the trip turned out to be something of an enjoyable adventure for Yours Truly (who knew toy stores could be such fun?), the same couldn’t be said for the six (or so) year-old who was test driving trucks in the next aisle. As the excited young truck driver lifted the object of his desire above his head to show the Chief Financial Officer what he needed for his next birthday, his chubby little fingers somehow lost their grip and the rather-costly toy (over a hundred bucks) came crashing down on to the concrete floor, transforming it instantly into a jigsaw puzzle. Which, of course, is a euphemism for… an expensive pile of crap.

For a nanosecond there was silence.

I knew it wouldn’t last. I looked at the little boy. I saw terror. I looked at the mother. I saw wild rage. I felt a bit nervous for the little fella. I think I had some kind of deja vu moment. Sympathy pains. Or something.

For a moment I thought she might actually kill him with what remained of the truck. Simultaneously it started: his crying and her screaming. For what seemed like an eternity, the mother bellowed at the distraught child. Oblivious to her own disgraceful behaviour, the out-of-control woman ranted and raved like a lunatic.

If not for the ever-growing audience, I am sure she would have hit the boy. Leaving the broken toy on the floor, the woman dragged the screaming child out of the store and left us spectators stunned. I said something to the shop assistant who informed me that such scenes are a regular occurrence in the store.

Life: A Never-Ending Series of Reactions

In many ways, our lives are a series of reactions. It’s unavoidable. And while we do our best to create our own destiny and to live proactive and productive lives, the reality is that we all live in a dynamic and unpredictable world. Reacting is a fundamental and necessary part of the human experience. It’s a required skill. It’s what we do hundreds of times a day. Consciously or not. Positively or negatively.

We hear the weather forecast, we react. The guy in the Mazda hits his brakes, we react. Our partner says something, we react. Our child spills milk, we react. The boss walks in, we react. We hear good or bad news, we react. One way or the other. Somebody lets us down, we react. The lights change, we react. Somebody gives us feedback, we react. A song comes on the radio, we react. An opportunity presents itself, we react. We’re confronted with a challenge, we react.

Today you will react hundreds of times and many of those reactions will happen on auto-pilot. Some reactions will be incidental and for the most part, meaningless (scratching an itch, stepping over a puddle, swaying to some music). Some will impact on others (reacting to the woman who cuts you off in the car park). Some will affect your personal relationships (an argument with a friend). Some will be life-impacting (dealing with a tragedy). Some will create positive outcomes. Some negative. One reaction could even involve a child who has accidentally broken a toy.

In reacting the way she did in the toy store, the mother created numerous (undesirable and unnecessary) outcomes. She:

  1. Terrified a child that (I assume) she loves.
  2. Humiliated him (by dragging him through the store by his shirt).
  3. Taught him that mistakes are not okay.
  4. Drew unnecessary attention to herself and made everyone within fifty feet feel uncomfortable.
  5. Put herself into a negative and destructive emotional state. And no, the demise of the truck wasn’t the problem: her reaction was.
  6. Made herself look like a complete idiot!

In this life there are many things (most things, in fact) which will happen despite you and me. They will happen to us and around us. Some good. Some bad. However, there is one thing that will always be in our control – unless we choose to hand over that power –  and that is, how we react. Life is not fair or unfair my friends; life just is.

A long time ago I made a conscious decision that situations, circumstances and events wouldn’t define me or determine my emotional and psychological states; I will do that myself. Consciously and intentionally. I will choose my mood, my attitude, my behaviours, my reactions and therefore, my outcomes. And therefore my reality. I will be influenced by – but not determined by – the events of my world. To the best of my ability, I will consciously and thoughtfully choose my reactions. Will it always be easy? No. Will I do my best anyway? Yep. I will be ever-mindful of the likely consequences and potential impact of my reactions – on my life and the lives of others. Consciousness and awareness (of how I react and the likely consequences of my reactions) are things that need to be worked on. Forever.

Our reactions can be relationship-enhancing, or relationship-destroying. They can put us in a solution-focused headspace, or a problem-obsessed pity-party. They can make people laugh or fill a room with tension. They can empower people or discourage them. They can make people feel safe and secure or terrified and confused. They can lead to learning and personal growth or bitterness and anger.

Someone much smarter than me once said:

In the context of life, it’s not what happens that matters, but how we react (to what happens) that matters.

I tend to agree.

Today I’m encouraging you to be more mindful, more conscious and more aware of your reactions (big and small) – and the likely outcomes of those reactions – on your life, and the lives of the people in your world. Sometimes, a better life is the by-product of better reactions. So choose to react consciously and responsibly.

As always, love to hear your ideas, thoughts, feedback and stories.


Craig Harper (B.Ex.Sci.) is a qualified exercise scientist, author, columnist, radio presenter, television host, motivational speaker and university lecturer. For the past 25 years he has been a leading presenter, educator, motivator and commentator in the areas of personal and professional development. You can visit Craig's blog at Motivational Speaker.FREE eBookSo… You’ve Decided to Get in Shape (Again) Craig's FREE eBook takes 20 – 30 minutes to read, and addresses the REAL getting-in-shape issues based on his 25 years of experience. To get Craig’s FREE eBook click here, weight loss books.

Are You Authentic In Your Small Business?

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Posted on 23rd February 2010 by Susan Baroncini-Moe in Featured |Management |home-based-business |small business


Being authentic can be surprisingly difficult, especially in business. I often work with people who have no problem being genuine in real life, but who really struggle with authenticity in business. I hear from clients that, in business, they have to appear to be mega-successful — not just sort of successful, and not “hey, I’m growing a business here,” but really successful, in order to be taken seriously. There’s so much posturing and pretending, because people believe that you can’t become successful unless you appear to already be successful. But that’s just not true! In fact, it’s just the opposite.

We’re all works in progress.

I’ve seen “behind the scenes” of a lot of the people who many of us think of as mega-successful, and things aren’t always how they seem. A well-known wealth coach I know spends most of his time talking about the power of mindset, but I know that he struggles with exactly the same issues everyone else does: doubt, uncertainty, insecurity. We’re all works in progress. Every single one of us. We all have questions and insecurities and fears. It’s how you deal with those internal struggles that matters.

The truth has a way of seeping out anyway.

We think we’re so good at hiding our secrets from the rest of the world. But whether it’s a financial crisis, marital problems, personal demons, or something else, even if you think you’re keeping your skeletons hidden, you’re probably not. Truth has a way of sneaking out there and betraying our lies. Truth may show up in an uncertain look in your eye or in the way you keep your secrets, but know this: it’s almost impossible to keep things totally hidden.

It’s not all about appearances. It’s about truth.

Far too many folks out there seem to think that if you appear to be super-successful, you’ll achieve legitimacy. But it’s not about how you seem, it’s about how you are. If who you really are matches up with who you say you are, then you’ll appear credible, because you are credible. On the other hand, pretend you’re something that you’re not and you’ll come off as shady.

The real secret to gaining legitimacy is authenticity.

We’re all after legitimacy, in the end. So take the time to build your expertise and knowledge, offer your services at a discounted rate while you gain experience, and build in the right systems to support your products and services so you can offer unparalleled good service. You’ll build credibility by doing things right, and with credibility and legitimacy comes real success.


Susan Baroncini-Moe is the CEO of Business in Blue Jeans and the person that small biz owners call when they're ready for hands-on help creating a meaningful business that creates more freedom and flexibility in their lives. Learn more at BusinessInBlueJeans.com. Other links: The Experts Series and Susan's No Suits Allowed! E-zine.

5 Ways to Stop Second Guessing Yourself

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Posted on 19th February 2010 by Steve Errey in Featured |Productivity |choice |commitment |confidence |decision |personal-development |self-improvement |strategy


Decide: 5 ways to stop second guessing yourself

Some years ago I remember standing in my kitchen, staring silently at my boxes of cereal, trying to decide which to have for breakfast.  Was it a Frostie’s morning, or was it more of an Oat Crunchie’s day?  Or maybe granola?  I stood there for 5 minutes, until – utterly frustrated – I marched out of the house and went without.

Fortunately I’ve learned to make decisions more quickly and more easily now, and when I notice that second-guessing and doubting starting to kick in, I kick it right back.  So here are 5 ways to stop second-guessing or, of you prefer, 5 ways to make confident decisions.

1. Test them against your values.

So many times we have to make decisions without a framework and no way to judge between two choices.  When faced with a tricky decision it’s often a good idea to line up your choices and ask “Which one of these most honours the things that mean the most to me?”

The decision that’s most in line with the things that mean the most to you – your core values – will be the best decision for you.  That might not be the simplest or most practical, but because it fits with who you are and what’s most important to you it will always be the best decision for you.

2. Trust your gut.

When I was growing up I used to love rainy Sunday afternoons watching Columbo, especially the bit at the end where he’d sidle up to the Bad Guy, say “Just one more thing” and then proceed to blow apart the bad guys alibi.  Just brilliant.

What Columbo had bundles of was a great trust in his intuition.  In every episode, from the very moment he first meets the bad guy, he knows ‘whodunnit’ – and he always trusts that.

So look at what your intuition tells you is the ‘right’ decision for you.  Forget about all the “What if’s” and the myriad, tiny details – what is your gut telling you?  Listen to your intuition, it knows what it’s talking about.

3. It just doesn’t matter.

My decision between breakfast cereals wasn’t a biggie.  Whichever one I chose, there were never going to be any huge consequences and the ripples from that decision wouldn’t have been felt much further than the end of my spoon.  Sometimes it just doesn’t matter which way you go.

It’s easy to get wrapped up in second guessing yourself, going round in circles and over-complicating things, when – if you get right down to it – it just doesn’t matter. Going round in circles is only going to make you dizzy, so stop it.  Ask yourself this question – if your future happiness wasn’t dependent on your decision (and it isn’t, by the way), which way would you go?

4. Have enough information.

Go and get the facts before you make a complex decision.  By all means weigh up the pro’s and con’s so that you can get an understanding of what’s behind a choice.  But be careful – there’s a huge difference between knowing enough to make a choice, and knowing everything to make a choice.

When you feel yourself pursuing every fact or every piece of information before you make a decision, stop yourself.  Ask “What do I really need to know to make this decision?” and focus your efforts on getting the best information relatively quickly, rather than pursuing all of the information you could get your hands on given a longer period of time.

5. Respect your doubts.

We all naturally shy away from change, and we’ve developed a whole bunch of tricks that make it easy for us to avoid making decisions and stay exactly where we are.  That part of you is often called the “Gremlin”, and it’s the part of you that would rather avoid making decisions altogether rather than run the risk of making a bad one or screwing up.

Your Gremlin is not the same thing as having doubts, which are valid concerns about a possible course of action, or reasonable concerns about what might be in store. Your doubts can help you prepare for change and get ready for what could happen.

Your Gremlin is adept at feeding on your doubts and using them to get you to stay put, so knowing the difference between your Gremlin and your valid doubts helps you clarify what’s real and what’s imagined, what’s relevant and what’s irrelevant.


Steve Errey almost died at age 5 as he choked on a grape. Today, Steve is a leading confidence coach for entrepreneurs and intrapreneurs, with a reputation for talking sense and getting results. Read more at The Confidence Guy and follow him on Twitter. He still loves grapes, despite the risks.

Newbie Fashion Tips for Grown-Up Men

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Posted on 18th February 2010 by Dustin Wax in Featured |Lifestyle |business |casual |clothing |dressing |fashion |interview |men


Newbie Fashion Tips for Grown-Up Men

Just over a month ago, I ran into a friend at a CES event. While I see this friend around town once in a while, this was the first time I’d seen him in a non-casual setting since Blogworld 4 months earlier. After exchanging the usual pleasantries, he asked me an odd question: “Is this like your conference party outfit?”

Indeed, I was wearing the exact same clothes I’d worn to the event four months earlier. Since he doesn’t usually see me dressed up, it stood out enough for him to remember. But that’s not the real point, here; the real point is that I have few clothes suitable for “adult” gatherings.

I have a suit, of course, for weddings and funerals. (I haven’t had a job interview in 9 years, but if I did, it would be suitable for that, too.) And I have my day-to-day clothes, which aren’t awful but which aren’t anything to brag about, either. Functional casual, basically: jeans and khakis, an assortment of button-front shirts, some cotton sweaters.

As a college professor, there’s not a lot of pressure on me to dress up. If anything, it’s just the opposite. For one thing, I interact regularly with younger people, mostly teenagers (I teach 100-level courses), and being too formal creates a barrier between my students and me. That might be ok in business or law (think John Houseman in Paper Chase) but for my classes and my teaching style, some level of rapport is crucial. For another thing, my fellow professors don’t exactly set the sartorial bar very high – and there’s a certain sense of bohemian “me-against-The-Machine” attitude expressed by violating “corporate” standards of dress.

But mostly I dress the way I do because I’ve never really learned how to dress otherwise. Like a lot of my fellow geeks, fashion just wasn’t on the radar for me. Fortunately I have a brother who has always been very fashion-conscious, and he’d take me in hand every few years when my fashion sense got too out of touch with reason and social acceptability.

Well, my friend’s off-hand comment was a wake-up call for me. I mean, I’m a grown man – I should have more than one pair of slacks and one shirt nice enough to wear to an industry event without embarrassing myself! So I set out to educate myself on some fashion basics – what shoes go with what kind of trousers, how to distinguish various sorts of dress shirts, and so on.

I did what any true-blooded geek does when he or she wants to find out about a new topic: I googled it. But what I found was scattered, often contradictory, and for a newbie like me, downright confusing. A lot of the information out there is tied to specific social contexts: the workplace, the nightclub, and dating, mainly. And a lot of it’s quite vague – the answer to most questions is “it depends on your personal style” which I’m sure it does, but what if you don’t know your personal style yet?!

With some perseverance, a few trips to department stores, and the help of friends on Twitter, I managed to assemble the following rules. As with all rules, they’re meant to be broken – but only by people who know how to break them.  For the rest of us, this is a pretty good primer on basic men’s fashion.

Dress Suits

1. You eventually want to own three suits. Your first suit should be either navy blue or gray, possibly with a light chalk stripe (like a pinstripe, but softer), and in an all-season, medium weight.  Either of these colors will fit into most social settings. Your second suit should be the one you didn’t get the first time around. Your third should be black – not for funerals, but for black tie affairs. If you work in a field where suits are the norm, you’ll probably want more than three; once you’ve covered the basics, you can move on to more distinctive suits (pinstripes, different weights, unconventional colors, etc.).

2. Suits are made of wool or cotton. Higher thread counts signify higher quality, but are ironically not as durable, so stick with something mid-range. Ask the salesperson to help you with this. (Yes, ask the salesperson. Suits are not self-serve.) Synthetic fibers need not apply.

3. You never button the bottom button. Apparently, Edward VII got fat and couldn’t button his vest over his belly, so now nobody does. On a three-button jacket, you button the middle; the top button is optional. If you have a jacket with 4 or more button, you obviously know what you’re doing already.

4. A gentleman carries a handkerchief in his front breast pocket. You don’t have to get fancy, just fold it square to fit and have 1/4” to 1/2” sticking out the top. Then proffer it as needed. And wash it after.

Shirts

1. Don’t wear your sleeves too short or too long. 1/4” to 1/2” of cuff should show beyond your jacket sleeve.

2. Shirts with button-down collars are not dress shirts. They’re sports shirts, so wear them with a sports coat. Polo players used to button their collars down so they wouldn’t flap up in their face while they played. (Are you beginning to sense a theme here? Fashion rules are largely dictated by what English gentleman and nobility did generations or even centuries ago. Sports coats? You wore them during sport, i.e. hunting. Regimental stripes on ties? They indicated your regiment in the British military. And so on.)

3. If you unbutton your collar, remove your tie. You can wear a suit or sports coat without a tie – just ask Obama – but wearing a tie with an unbuttoned shirt looks sloppy.

4. You can unbutton the top button always (provided you’re not wearing a tie), the second button usually, the third button only on disco night at the Rollerama.

Trousers

1. Wear your pants at your natural waist. Too high and you look like Grampa, too low and you look like a high school kid. Your waistband should sit 2-3 inches below your belly button.

2. Pants should almost touch the ground without your shoes on. Jeans can be a little longer, since they shrink a bit when you wash them.

3. One pleat, maximum. If you’re a big guy, like I am, you learned somewhere along the line that pleats are slimming. They’re not. At best, they look like you’re a big guy trying to look slimmer; at worst, they actually make you look heavier because they pull out across you, broadening your appearance. In any case, the job of a pleat is to maintain that crease sown the front of your pants. For pants without that crease (and many with it), pleats are unnecessary; for pants that need the pleat, they only need one.

4. 1” to 1 1/2” cuffs. Or not. There’s nothing wrong with cuffs, there’s nothing wrong with no cuffs. They are understood, however, to be an older man’s style – not in a bad way, think sophisticated, experienced, distinguished, and conservative. For younger men, a cleaner line is generally preferred.

5. A useful piece of trivia for the American abroad: in British English, “pants” are underwear. So if, for instance, you are in London and get invited out and maybe your trousers are dirty from work, don’t say “I’d love to go out, I just need to go home and change my pants first.” And if someone should ask, “Why, are your pants dirty?”, don’t say, “Yeah, I always get my pants dirty at work.” You will be laughed at. Er, I assume.

Shoes

1. Pay attention to your shoes. Everyone else does. It’s hard for the non-fashion-maven to tell a more expensive suit from a less expensive one, a high-quality shirt from a medium-quality one, and so on. But everyone can tell cheap or poorly cared-for shoes. Buy the best ones you can afford, and take care of them. Polish them regularly (a few swipes with a wax-infused polishing cloth is often all it takes) and store them covered if you won’t be wearing them for a long time. Shoe trees, it turns out, are important: they not only hold the shape of the shoe but the cedar ones absorb moisture (and thus odors) which helps preserve the leather. (Aside: women tend to pay a lot of attention to men’s shoes. Keep that in mind when a) dating, and b) interviewing for a job.)

2. Shoes are made of leather (besides sneakers). Anything not made of leather you can consider a non-shoe. Leather breathes and adapts to the shape of your foot. The soles don’t have to be leather, but the uppers do. (True story: as a young man, my brother was a car salesman here in Vegas. In the summer, the tarmac could get well over 150 degrees F. Standing out there with leather-soled shoes could give you second-degree burns! So they wore rubber soles, which melted after a month or two and had to be replaced.)

3. You need more than one pair of shoes, but not too much more. Black oxfords (lace-up dress shoes), black loafers (slip-on shoes), brown oxfords or loafers, and you’re set (not counting your athletic shoes, of course). A pair of ankle-high boots in black or brown can substitute for the loafers. Ox-blood (burgundy) shoes are harder to find but in theory go with everything. You can pretty safely ignore white shoes.

4. The shinier the shoe, the dressier. Matte-finish shoes – nubuck (that pebbly leather), suede, and distressed leather shoes are automatically compatible with jeans or khakis; shinier shoes might still go with jeans but it depends on the rest of your outfit, the dressier you are the shinier your shoes can be. If you can wear them with a suit, you probably can’t wear them with jeans, and vice versa.

5. Shoes should be the same tone or darker than your pants. This is all the rule you need to know when trying to figure out what shoes to wear. This is why you never wear brown shoes with black trousers, but you can usually wear black shoes with brown trousers. When in doubt, wear black.

Accessories

1. Match your belt to your shoes. It doesn’t have to be a perfect match, as long as you wear a black belt with black shoes and a brown belt with brown shoes.

2. Match your socks to your pants. Again, it doesn’t have to be a perfect match – a little lighter or darker is fine. If you don’t have socks to match your pants, you can match your shoes, or just wear black socks.

3. White socks are for sports. Only. Unless you are a) wearing sneakers, and b) doing something athletic in them, avoid white socks.

4. Your tie should reach your belt. Anything short of your belt makes you look like a rube.

5. Try a front-pocket wallet or money clip. This will save wear-and-tear on your back pocket (helping to avoid the heartbreak of “buttsquare”), help avoid pickpockets (a little – the good ones know…), and save your back. Plus: classy!

6. You’re allowed one affectation. A fedora. A pocket watch. A bracelet or class ring. A vest (if you’re not wearing a three-piece suit). An expensive wristwatch. Pick one, but no more – give your whatever-it-is space to say whatever-it-says.

If it feels like these rules are arbitrary and stifling, they are. Think of it like learning how to paint: first, you do a still-life (arbitrary) using just one color (stifling). Eventually you move up to two and three colors, then maybe a warm or cool palette, and your subjects might expand to include figures or landscapes. Once you’ve mastered the basics, you can begin to press against the rules, juxtaposing non-complementary colors or painting unconventional subjects.

In fashion as in art – style emerges not from a lack of rules but from a mastery of them, from making them serve you instead of the other way around. If you’re a geek like me, you need to dial a fresh start – clear your closets of all those conference freebie t-shirts, put a shine on your shoes, and burn your butt-crack pants. Ultimately, these rules are not at all about tamping down your personality but about learning how to express it. And unfair as it is, people will take you more seriously when you dress with a modicum of style.

Anyone else have tips for the newcomer to the world of style? Give us your best advice in the comments.

QUICK UPDATE: Comments are coming on this post faster than I can get them modded in. If your comment was sent but doesn’t show up, don’t send it again – it’s in my moderation queue and I’ll get to it as soon as I can. Thanks – loving all the great comments on this post!


Dustin M. Wax is a freelance writer and project manager at Stepcase Lifehack. He can be reached though his freelancing site at DustinWax.comDon't Be Stupid: A Guide to Learning, Studying, and Succeeding at College.

Follow him on Twitter: @dwax.

How to Make EVERY day Valentine’s Day

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Posted on 17th February 2010 by ErinKurt in Featured |Lifestyle |children |marriage |parenting |relationship |valentine |valentine's day


Valentine’s Day. The red hearts make us feel like love and happiness is all around. We see images of couples hugging and gazing into each other’s eyes and we want that. We go shopping at beautifully decorated stores and envision making our loved one feel special and cherished. And, secretly, we hope our partners are thinking and doing the same for us. The spirit behind Valentine’s Day is beautiful. Don’t we all want more of it though?

Do Your Beliefs Empower You or Limit You?

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Posted on 16th February 2010 by Craig Harper in Lifestyle |belief |certainty |creativity |self-awareness


Do Your Beliefs Empower You or Limit You

What if it Just Ain’t True?

A few years ago one of my friends accidentally discovered that his dad was in fact not his dad at all. Ouch. At twenty seven years of age, he discovered that something he absolutely knew (not thought, hoped, or wished) to be fact, was in reality, not true at all. Let’s just say that his reaction wasn’t a totally positive one. It never occurred to him that his ‘truth’, may in fact, be a big lie. A well-meaning lie (his mum had tried to protect him). A noble lie (is there such a thing?). But a major deception nonetheless.

What if you were to wake up tomorrow and discover that something you’ve believed (thought to be absolute fact) for years, simply wasn’t true? Completely and utterly false. You weren’t even close. How would you feel? Mad? Betrayed? Confused? Stupid? Maybe a little of each? Could it be that some of us hold on to certain beliefs in order to avoid the above feelings? After all, imagine having to unlearn something we’ve believed for decades? That would be quite the mental and emotional challenge, wouldn’t it?

We’ve spoken about beliefs many times here at me-dot-com but today I want to give you a little something to chew on, think about and discuss; if you feel so inspired.

Some questions for you:

  1. Is it possible that you’ve ‘learned’ certain things over the years that are, in fact, false? Is it maybe even likely?
  2. Is it possible that some of your (self-limiting) beliefs are the very things which stop you from fulfilling (or at least, exploring) your potential, making certain decisions, taking chances and possibly finding happiness?
  3. Did you consciously choose and develop your own beliefs, or did you simply adopt ”hand-me-downs” from somebody else? (Many people do this). But Craig, why wouldn’t I believe dad? He knows and I trust him, so his beliefs become mine - consciously or not. Intentionally or not. Besides, I wouldn’t want to offend him would I?
  4. Is it possible that you’ve believed certain things (seen the world in a particular way) for so long that the very thought of questioning some of your long-held beliefs makes you feel (1) uncomfortable, (2) anxious, (3) disloyal, (4) unfaithful, or perhaps even (5) overwhelmed?
  5. Have you ever been coerced, pressured or expected to believe certain things, and because of those imposed beliefs you have been compelled to adhere to certain standards, rules and behaviours? Even though deep down you resented it?
  6. Have you ever felt like questioning certain beliefs (to others) but held your tongue in order to keep the peace and avoid potential confrontation? (Why bother – it will only create problems?).
  7. For the most part, do your beliefs empower you or limit you?

Breaking Free

Sometimes beliefs are like handcuffs or leg irons. They restrict movement, potential, exploration and of course, freedom. Freedom to learn, grow and change. They keep us in the custody of something or someone. You know what I mean.

One of the most liberating, empowering and cathartic things we can do as authors of our own lives is to question our beliefs. Not for the sake of being different, difficult or rebellious, but for the sake of learning who we are, what we are and what we really believe beyond the social conditioning, the weight of expectation, the years of mental and emotional programming and beyond the pressure of group thinking.

After all, our beliefs determine our choices and behaviours (for the most part) and our choices and behaviours determine the kind of results we produce in our world. So why wouldn’t we? Is it time for you to do a little unlearning?

Tell me about what you’ve unlearned lately.


Craig Harper (B.Ex.Sci.) is a qualified exercise scientist, author, columnist, radio presenter, television host, motivational speaker and university lecturer. For the past 25 years he has been a leading presenter, educator, motivator and commentator in the areas of personal and professional development. You can visit Craig's blog at Motivational Speaker.FREE eBookSo… You’ve Decided to Get in Shape (Again) Craig's FREE eBook takes 20 – 30 minutes to read, and addresses the REAL getting-in-shape issues based on his 25 years of experience. To get Craig’s FREE eBook click here, weight loss books.

So Someone Said No… How to Handle Rejection In Small Business

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Posted on 15th February 2010 by Susan Baroncini-Moe in Featured |Management |entreprenuer |home-based-business |rejection |small business


So someone said no. You asked someone to participate in a joint venture, tried to close a sale, invited someone to be your social media friend, and they said no. And you felt that uncomfortable feeling of having put yourself “out there” on a limb, only to look over and see that someone’s sawing the limb out from under you. It’s a weird, stomach-turning feeling, isn’t it? But it doesn’t have to be.

  1. Someone will always say no. Someone else will say yes.
    Previous results are no indicator of future success. So if you’ve gotten a bunch of nos, so what? You might get a yes tomorrow. And if one person says no, that has no bearing on what the next person will say.
  2. If you get a no, you’re no worse off than before you asked.
    Before you ask, you definitely have a no. If you don’t ask, the result is the same as if you get a no. If you ask and get a no, you’re in exactly the same boat. If you ask and get a yes, though, you’re off and running. If you put your ego out there, though, that’s when you get a little damaged. That’s why you have to move to #3.
  3. When you ask, don’t attach yourself to the answer.
    When you ask for the sale or whatever else it is, you can’t be attached to the answer or you will get hurt. The “no” rarely has anything to do with you. If you’ve invited a big name to be a part of a joint venture or a conference, they might say no because they’re overwhelmed with time commitments. If you’ve asked someone to hire you, they might say no because they can’t afford you. Don’t attach yourself to the answer, and you’ll handle those nos with grace.
  4. Handling a no with grace can mean future business.
    If someone says no now, they may be willing to say yes later. Handling a no with grace means you’ll have no hesitation about going back to them next month or next year to bring something else to the table.

It’s not exactly rejection when someone says no. It’s more than likely that the no has nothing to do with you anyway. If you stay detached from the results and stay engaged in your business relationships regardless of the outcome, you’ll have no problem continuing to go out on that limb over and over.


Susan Baroncini-Moe is the CEO of Business in Blue Jeans and the person that small biz owners call when they're ready for hands-on help creating a meaningful business that creates more freedom and flexibility in their lives. Learn more at BusinessInBlueJeans.com. Other links: The Experts Series and Susan's No Suits Allowed! E-zine.

The One Thing That Makes Love Work

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Posted on 10th February 2010 by Steve Errey in Featured |Lifestyle |love |relationship |romance |valentine's day


Love - you've got to be ready to let go

You can’t walk down the street at this time of year without seeing a schmaltzy couple draped over each other or a window full of love hearts.  Whether you like it or not, the trappings of St Valentines Day can be seen everywhere.

Now, I’ll put my hands up right now and tell you that I’ve screwed up my fair share of relationships.  I still get tongue-tied when I see a beautiful woman, I’ve pushed people away to protect myself and I’ve run round and round in circles wondering how things ’should’ be done.

Despite that, there’s a heap of things I do know about relationships.  I know that it’s important to know what you really need from one; I know that you need to be in a place where you feel ready to be in a partnership with someone; I know you need to open up your baggage so that it doesn’t weigh you down or steer things in the wrong direction; I know that relationships aren’t about blaming someone else for what’s wrong or needing to be right and I know that the things you like and love about your partner are what matter, not what you don’t like.

But what I’ve also learned is that all of that stuff is useless without one, simple thing:

You have to be ready to let go and make it up as you go along.

I call this act of letting go “freefall”, because there’s a point where you just have to let yourself go; a point where you have to loosen your grip and let gravity take its course.

Love isn’t about game playing and it isn’t about logic, and all the relationship tips, advice, checks and balances mean nothing unless you agree to do this one thing.

Loving someone is scary, confusing and unpredictable, and the catalyst to making a choice to freefall is a big bag full of courage.  You have to trust yourself to feel your way through and you have to forget about the old rules you’ve set and all the “should’s” and “ought’s” that set you spinning.

Be willing to make it up as you go along.  Be willing to let your heart play a bigger role.  Be willing to admit that you don’t know what you’re doing and be willing to take a chance.

As far as love goes, we’re all in the same boat. Play from the heart.


Steve Errey almost died at age 5 as he choked on a grape. Today, Steve is a leading confidence coach for entrepreneurs and intrapreneurs, with a reputation for talking sense and getting results. Read more at The Confidence Guy and follow him on Twitter. He still loves grapes, despite the risks.

The Self Education Checklist

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Posted on 10th February 2010 by Race Bannon in Uncategorized

I’m currently reading a great book by Atul Gawande titled The Checklist Manifesto, which was recently picked as an Amazon.com book of the month selection. The message of the book is that in today’s deluge of information and processes that many of us are required to utilize in our daily lives, and in our professional lives in particular, there is no way we can remember everything we need to do without a reference. That reference can be a simple checklist.

A checklist is simply a concise listing of steps or considerations that should be addressed as we undertake a task. I won’t go into the power that checklists have. Go ahead and read Gawande’s book to learn more about that, but the gist is that the introduction of a simple checklist into a task or process significantly improves the likelihood that all steps or considerations will be addressed and that the resulting outcome will be better. The evidence put forth by Gawande is irrefutable in this regard.

So, how might this apply to self education? I’d like to propose you consider creating for yourself a simple checklist you can use to jumpstart any self education effort you might undertake. As you begin to embark on a learning project, use each of these checklist items to hone and improve your learning. Each checklist item need only have one or a few words to queue you to thinking about the item. How you construct your checklist is up to you and should be tailored to your preferred ways of learning. Simple and short is usually best. This following checklist should give you some ideas.

  1. Start a learning document. This can be a simple word processing document that contains much of the content we’ll talk about in the remaining checklist. A learning document becomes your central repository for learning guidance and documentation of learning.
  2. What do I want to learn? At first glance, this seems like a silly checklist item, but too often we start to learn about something and realize we’ve failed to identify exactly what it is we want to learn?
  3. Why do I want to learn it? Why we want to learn something is important. Having a good reason to learn something motivates us and helps to keep our learning on track.
  4. What learning resources are available? Are there people you can communicate with who understand the topic? Books? Websites? eLearning? Discussion groups? Make as thorough a list of resources as possible.
  5. Can I identify some good overview material? Most of us learn best when we digest and understand high-level, overview material about the topic first. We hang the more detailed aspects of our learning on these larger, overarching ideas and concepts. Understanding them will improve your learning.
  6. Use the overview material. Learn from any overview material you can find until you feel you have a good, high-level understanding of the topic.
  7. Can I outline the topic? Creating an outline, even a rudimentary one, can assist you in organizing your thinking and your learning. No one will see the outline but you. So use whatever format works for you.
  8. What should I do and in what order? Identify some specific learning tasks such as reading a book, viewing a documentary, talking with a knowledgeable person, attending a speech or presentation, investigating a website, and so on.
  9. Act. You know what you want to learn, why you want to learn it, identified some resources, identified and learned from overview material, outlined the topic, and created an ordered list of learning tasks. Now it’s time to act and learn.
  10. Can I produce something that proves I know what I know? Can you create a document, presentation, video, photograph, audio recording, or anything else you can think of that “proves” you know the topic. This serves two purposes. First, it helps you solidify the learning that’s taking place as you create this product. Second, if you should ever need to prove to an employer or someone else that you know about this topic, such proof is incredibly valuable.
  11. Update, organize and store your learning document and any other materials you used to learn or prove your learning. Most of what you’ll be organizing are likely to be digital computer files, which are easily organized, but you might have some tangible physical stuff to deal with as well. When it becomes necessary to reference this stuff in the future, you’ll be glad you spent a little time doing this.

This checklist is just a suggestion for the creation of your own checklist. Adapt it to suit your needs. No one knows how you learn best better than you. And if you have any other suggestions for checklist items, please enter a comment to share with everyone so we can all keep learning.